General Terms and Conditions


Gigglebabies accepts no liability arising from errors (including typographical) contained in, or any omissions from, this website. By accessing and using the website you confirm your acceptance of these terms and conditions, which may be changed without notice. Prices shown on the site for any products or services offered are subject to change without notice. Any price changes will be notified and confirmed to you before despatch to give you the opportunity to cancel your order. Prices shown for products on the site are not inclusive of delivery charge.

Sale / Despatch

We endeavour to despatch all items within 5 working days. UK delivery is usually made via next day service (excluding weekends and bank holidays) requiring a signature. Overseas consignments may be sent by Courier or International Mail services. During the order process you may be offered a number of delivery services. Goods must be paid for in full prior to despatch. All products offered are subject to availability and we cannot guarantee availability of the products listed. We currently accept payments through Paypal. You do not need a Paypal account to use this service and you can use various payment methods as described in checkout. When your order has been processed you will receive an email from Paypal confirming all the details. This is your proof of purchase.


On receipt of your goods please check the items carefully and notify us immediately of any items that are incorrect or incomplete. In the event of receiving damaged goods, you must notify us immediately and we may ask you to confirm this in writing. Do not return the goods unless instructed by us and retain the goods and packaging until the carrier has had an opportunity to review them. We cannot accept any liability for delayed or non-delivery of goods due to misinformation or an incorrectly supplied delivery address or a mistake by the carrier. If a parcel is returned to us due to an incomplete or incorrect delivery address supplied by you, the customer, we reserve the right to charge the appropriate carriage fee to re-send. If you do not wish the goods to be re-sent we will, at our discretion, refund the value of the goods, but we are unable to refund the original carriage fee. We accept no liability for goods required for a specified date, which fail to arrive due to circumstances beyond our reasonable control. We will always do our best to achieve your deadline but please order in sufficient time for time-critical items.


We want to ensure that you are totally happy with your order but unwanted goods that have been correctly supplied will only be accepted for return at our discretion. You must contact us for authorisation before returning any items. It will be your responsibility to ensure the goods are returned unopened and in a re-saleable condition. We regret we are unable to refund any carriage costs.


All images, photographs or written material used on the website may NOT be reproduced, copied, stored or used in any way whatsoever without the prior written agreement and permission of Gigglebabies. You may download and temporarily store pages in order to view them, for your own personal non commercial use. Your statutory rights are not affected by any of the above. If you have any problems or questions then please don't hesitate to contact us.
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